Privacy Policy

Introduction and Effective Date

This Privacy Policy explains how Roosterbet collects, stores, uses, and shares personal information when you access our online casino services. This policy is effective as of 1 January 2026 and was last updated on that date. By registering an account or using our services, you acknowledge that you have read and understood the practices described herein.

Information We Collect

When you create an account with Roosterbet, we collect personal details such as your name, date of birth, email address, phone number, residential address, and payment information. We also gather transactional data, including deposit and withdrawal history, betting activity, and game preferences. Additionally, technical information such as IP address, device type, and browser data may be collected automatically during your visit.

How We Use Your Data

Roosterbet uses collected information to verify your identity, process transactions, manage your account, and comply with applicable regulatory and anti-money laundering obligations. Your data also helps us personalise your gaming experience, provide customer support, and communicate promotional offers where consent has been given. We may use aggregated data for internal analytics and to improve platform performance.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyse site traffic. These tools may capture information such as pages visited, session duration, and referral sources. You can manage or disable cookies through your browser settings, though this may affect certain website functionalities.

Analytics and Performance Monitoring

Roosterbet employs third-party analytics services to understand how users interact with our platform and to identify areas for improvement. These analytics providers may collect data on device type, usage patterns, and general location information. Such data is generally anonymised or aggregated and is not used to identify individual users beyond what is necessary for service optimisation.

Third-Party Service Providers

We share certain personal data with trusted third-party processors, including payment gateways, identity verification services, and customer support platforms, to facilitate the operation of our services. These providers are contractually obligated to handle your data securely and only for the purposes specified by Roosterbet. We do not sell personal information to unrelated third parties for marketing purposes.

Data Storage and Security

Roosterbet implements technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Data is stored on secure servers, which may be located within Australia or in jurisdictions with comparable data protection standards. Despite these safeguards, no system can guarantee absolute security, and users should take precautions to protect their own account credentials.

Your Rights and Choices

You have the right to access, correct, or request deletion of the personal data Roosterbet holds about you, subject to applicable legal and regulatory retention requirements. You may also object to certain processing activities, such as receiving marketing communications, by adjusting your account preferences. Requests regarding your data can be submitted through our designated support channels for review and action.

Data Retention

Roosterbet retains personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with regulatory obligations and dispute resolution. Account and transaction records may be retained for a minimum period as required under applicable financial and gaming regulations. Once retention obligations expire, data is securely deleted or anonymised.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page along with a revised effective date. Continued use of Roosterbet's services after such changes constitutes acceptance of the updated policy.